IT Support for Malaysia Nonprofit Organizations
From responsive Help Desk Support to cyberescurity compliance, you can count on the Techfix's to drive your mission forward.
Why Choose Techfix's IT Support for Nonprofits?
Running a successful nonprofit takes lots of hard work and budgeting. After all, you have a fiduciary responsibility to donors to operate your IT infrastructure efficiently and securely.
Our goal is to help you focus on your mission, protect your members and donors’ data, and solve any technical issues affordably and reliably so you can push your goals forward.
The Techfix’s know that operating a strong nonprofit organization brings on unique challenges, including:
Budgetary constraints for IT
A well-organized and planned IT infrastructure helps you connect with your cause and donors while staying in a tight budget.
Data safety in a nonprofit environment
Safeguarding your donor's data is critical in maintaining trusted relationships.
Unreliable and outdated infrastructure
As your organization expands, you might be putting more time and effort into solving IT issues and keeping it running.
Nonprofit compliance
Maintaining compliance with IT processes and security standards to ensure you pass necessary audits.
Your organization is UNIQUE
We can help navigate your way through Microsoft’s Nonprofit offers and  take advantage of customized offerings to ensure collaboration, productivity, and security of your organization.
After finding the most cost-efficient and suitable solutions tailored for your NPO, we get to work so you can focus on what’s important. Get in touch today.
INCREASED PRODUCTIVITY
By spending less time on troubleshooting technology, your nonprofit can dedicate more time to interacting with donors and sponsors who help drive your mission.
SECURITY STANDARD COMPLIANCE
The Techfix's help your charity reach compliance with necessary security standards including HIPAA.
LOWERED IT COSTS
Our proactive packages designed for nonprofit organizations help avoid snowballing costs and help keep your IT spending to a minimum.
BIGGER IMPACT
Using the right technical tools helps your dedicated team to boost fundraising and expand your nonprofit organization’s impact.
It all starts with a friendly introduction call.
Techfix's IT Services for NPOs
NETWORK MONITORING & SUPPORT
Your nonprofit organization is reliant on a stable network connection — the Techfix’s will monitor and manage your network to ensure minimal interruption to work.
Instead of juggling between vendors to troubleshoot, you can leave it to our support engineers – from patching and updates to troubleshooting and incident management.
MICROSOFT CLOUD FOR NONPROFIT
As a Microsoft Partner, we have the know-how and experience to streamline your workflow, including discovering business insights, and creating personal connections with donors.
We will set you up with free Microsoft 365 Business Premium for Nonprofit licenses and ensure your data is safely stored in the Cloud.
HELP DESK SUPPORT
Techfix’s responsive and efficient unlimited Help Desk support helps employees with any tech issue they might come across.
We work diligently to ensure your organization has the right tools and know-how needed to make the best decisions that are aligned with your goals.
VIRTUALIZATION & CYBERSECURITY
Virtualization helps utilize hardware in an efficient, affordable and easily scalable way.
Running multiple applications on the same (virtualized) device helps divide resources effortlessly, provides portability and decreases expenses while opening up resources for more meaningful work.
MICROSOFT TEAMS PHONE
The helpful features and scalability provided by Microsoft Team allows your team to collaborate more efficiently and reach more people.
We will set up Microsoft Teams Phone to give you access to conferencing, call queues, an auto-attendant, and more – all conveniently accessible on your desktop, mobile, or desktop phones.
NONPROFIT WEBSITES
We design and host websites for Malaysia nonprofit organizations that help bring attention to your mission and reach more donors.
Techfix’s web design team focuses on clear messaging and impactful design to make you truly stand out.
SOFTWARE SUPPORT
Techfix’s Help Desk Support for Nonprofits fully support a variety of software and tools used in nonprofit organizations, including:
- Â Microsoft 365 for Nonprofits
- Â QuickBooks online/desktop
- Â Expensify
- Â Adobe Suite
- Â Google Docs/Google Shets
- Â Trello
- Â Zoom
Questions we may ask in your discovery call:
Problems & issues
What portion of your IT infrastructure causes the most issues in your day-to-day? What do you consider your organizations biggest bottleneck?
Current setup
Which CRM software do you use? How many employees/members/volunteers does your NPO have?
Performance check
Do you keep track of your KPI? Do you have metrics from previous years?
IT costs
Are you successfully managing IT costs? What costs the most in your current IT infrastructure? Do you have unexpected bills?
Current IT support
Who maintains your current IT infrastructure? What causes stress for the leadership team and employees?
Security
How is your organization and member data secured? Have you ever had breaches? What kind of data do you store?
Empower your Malaysia nonprofit organization with excellent IT
5-STAR MANAGED IT SUPPORT COMPANY MALAYSIA
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