Student's iPad home button physically broken after drop. Custom Touch ID flex cable repair preserved biometric authentication. Cheaper than Apple's whole-unit replacement policy.
Before & After Results
Home button cracked and unresponsive after concrete drop
Touch ID fingerprint unlock not working
Student locked out of iPad - couldn't attend online classes
Only unlock method: 6-digit passcode every single time
Apple quoted RM 1,799 for whole device replacement
Home button replaced with genuine Apple component
Touch ID re-paired to logic board - fingerprint unlock working
Button tactile click restored to original feel
All 3 registered fingerprints working perfectly
Repair cost RM 399 vs Apple's RM 1,799 replacement
Step-by-Step Timeline
Tested home button under microscope - found cracked glass and damaged flex cable. Explained to customer that Touch ID can only be repaired by pairing new sensor to existing logic board using Apple's proprietary tools.
iPad 8th gen uses adhesive seal around perimeter. Applied heat gun at 80°C to soften adhesive. Used suction cup and plastic cards to separate display from chassis without damaging LCD.
Home button is bonded to display with adhesive and connected via flex cable to logic board. Carefully detached old button assembly, noting exact placement for new button alignment.
Retrieved genuine Apple home button assembly from donor iPad 8th gen device. This is critical - aftermarket Touch ID buttons don't work due to Apple's Secure Enclave pairing.
Connected new home button to logic board. Used Apple's proprietary programming station to pair new Touch ID sensor to iPad's Secure Enclave chip. This process cannot be done without Apple tools.
Positioned new home button in display cutout. Applied precise amount of adhesive to secure button without affecting click mechanism. Connected flex cable to logic board.
Powered on iPad and tested home button click. Went to Settings > Touch ID & Passcode and successfully enrolled 2 test fingerprints. Both recognized on first try - pairing successful!
Applied new adhesive strips around iPad perimeter. Sealed display and pressed evenly. Tested home button 50 times - perfect click every time. Customer enrolled their 3 fingerprints successfully.
iPad Touch ID Specialist
"Every repair I complete is done with the same care and precision I'd want for my own device. Your trust is my responsibility."
— Farah Aziz
Shah Alam, Selangor
"I dropped my iPad on the way to class and the home button shattered. I couldn't unlock it without typing my passcode every time - so annoying during online lectures. Apple said they don't repair home buttons and wanted RM 1,799 for a replacement. Farah fixed it for RM 399 and my Touch ID works perfectly again. Big relief for a student budget!"
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