Teacher's iPad Mini 6 screen lifting from swollen battery. Emergency same-day replacement prevented potential fire hazard. Device cooling issue resolved, battery health restored to 100%.
Before & After Results
Visibly swollen battery pushing screen 3mm away from frame
iPad overheating to 45°C during normal charging
Screen separation creating dust entry point and touch issues
Serious fire and explosion risk if continued to use
Teacher unable to use iPad for lesson planning and grading
New battery installed with proper capacity (19.3Wh)
Temperature sensor replaced - charging temps normal (32°C)
Screen properly resealed with new adhesive - no gaps
Battery health restored to 100% vs previous 68%
Completed same-day emergency service in 3 hours
Step-by-Step Timeline
Customer arrived with visibly swollen iPad Mini. Immediately placed device in fireproof containment bag and moved to ventilated area. Discharged battery to 30% to reduce rupture risk before opening.
Applied minimal heat - swollen battery is pressure-sensitive. Used thin metal spatulas to separate already-lifted display from adhesive. Discovered battery had expanded to 150% original thickness.
Disconnected battery connector first for safety. Applied adhesive remover to battery pull tabs. Carefully removed swollen cells - avoided puncturing as they're highly flammable when swollen.
Tested charging circuit with multimeter. Found temperature sensor (thermistor) reading incorrect values, causing iPad to overcharge battery. This explained the swelling and overheating.
Micro-soldered new thermistor to logic board. This component is critical - it tells the charging IC when battery is too hot and needs to slow charging. Without it, batteries swell over time.
Installed high-quality replacement battery (19.3Wh, matching Apple specs). Applied new adhesive strips. Connected battery and verified proper voltage (3.82V nominal) before proceeding.
Performed full charge cycle from 30% to 100% while monitoring temperature with thermal camera. Peak temp was 32°C (normal), vs previous 45°C. Confirmed sensor now reporting accurate readings.
Applied new adhesive strips and resealed display flush with frame. Tested touch screen, Apple Pencil 2, and all sensors. Verified battery health showing 100% with 0 cycles in Settings.
Senior iPad Technician
"Every repair I complete is done with the same care and precision I'd want for my own device. Your trust is my responsibility."
— Kevin Ng
Petaling Jaya, Selangor
"I noticed my iPad Mini screen was lifting and getting very hot. Kevin explained it was a fire hazard and took it as an emergency case. He found the temperature sensor was broken, causing the battery to overcharge. Fixed both same-day for RM 449. Apple wanted RM 1,499 for a refurbished replacement. So grateful for the quick and thorough service!"
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