Business IT Support in Malaysia

Award-winning IT support services for small businesses and nonprofit organizations in Malaysia

Get the best IT Support in Malaysia

5-star rated and award-winning IT Support Services

Techfix's Managed IT Support helps businesses in Malaysia grow and succeed with the help of technology

IT Support designed for Small Business

We customize our IT Service packages to fit your business' needs and budget

Certified and experienced IT professionals

Techfix's consultants and technicians are knowledgeable, experienced and trained in all areas of IT

Flat-rate IT Support packages to fit your needs

Get fast help desk support, cloud services, on-site or network support for a flat rate

GET HELP WITH YOUR BUSINESS IT TODAY ➜

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What Techfix’s Malaysia Business IT Support offers

IT Help Desk Support that works like your in-house IT team, accessible for all employees

Full support for Microsoft 365 and Google Workspace, plus any business-specific specialized software

First onsite IT Support dispatched as needed

Advanced cybersecurity protection for your business systems and network

Proactive maintenance to eliminate upcoming issues and unexpected costs

IT Consulting with IT project planning and implementation

IT Support Pricing Malaysia

Without a service agreement, Techfix’s hourly IT Support rate is $150 per hour. Since 2003, we have helped over 1300 businesses in the
Malaysia area with their various IT issues. Here’s what we specialize in:

Troubleshooting email deliverability with Outlook, Google Workspace, and other email providers

Consulting and setting up Office 365 for small business

Professional end-user support for specialized software, e.g., QuickBooks, SolidWorks, GlobalWorks, Act!, Sage, UPS WorldShip, FedEx Ship Manager, and more

Azure infrastructure planning, implementing and managing

Windows server support and troubleshooting

On- and offboarding users

Setting up and maintaining commercial-grade Wi-Fi

Planning and implementation of structured cabling

Emergency on-site technical support

VMWare and Hyper-V troubleshooting and management

3CX VoIP planning, setup and management

Azure Virtual Desktop setup, troubleshooting and maintenance

Cloud backup troubleshooting

On-Demand IT Services

RM150 per hour, with a 1 hour minimum. Time after the first hour is billed in 15 minute increments.

TRAVEL FEES

We charge a travel fee based on your distance from our office, added to the final invoice. Parking fees (if applicable) will be covered by the client.

RM20 for up to 10 miles
RM40 for 10-20 miles
RM60 for over 20 miles of travel

RUSH SERVICE FEE

If you want us to stop everything at the drop of a hat – we charge a RM100 Rush Fee and run to the rescue — free, if you’re subscribed to our Flat Rate Support plan!

Call +60173555725 or fill out the form above to get started.

Ongoing IT Support

We will craft a plan that fits your small business. Choose services your business needs a la carte and never worry about finding help again.

Sign up for Techfix’s Flat Rate Support plan. and save 15% for all On-Site visits, get free Rush Service, unlimited remote support, and much more, including:

Managed security
Help Desk Support
Business applications support
…and more

Fill out the form below describing your immediate needs and we will get back to you with a personalized quote.

Frequently Asked IT Support questions

I need immediate business IT Support. Do you provide onsite IT Support Malaysia?

Yes! For those urgent IT issues (server down, network outage, etc.) we dispatch a technician to your Malaysia location immediately, and you can usually expect us to arrive within 30 minutes. To get started, please call +60173555725 and describe the issues you are having.

Do you provide Remote IT Support?

Yes. For us to log into your computer, you need to be able to turn your computer on and have a stable internet connection. To get started with a remote IT support session, please call +60173555725 and let Techfix know what kind of issue you are experiencing.

Do you provide small business IT Support services?

Yes — In fact, our services are specially designed for Malaysian small businesses and nonprofit organizations. We customize each package precisely for our clients’ needs to make sure you you’re not paying for what you don’t need, but get all the IT Support your growing business needs.

Do you offer IT Consulting services in Malaysia?

Our experienced IT consultants provide top-notch IT Consulting Services for small businesses and nonprofit organizations in Malaysia. Some of our areas of expertise include:

Cloud Services
Wiring Services
Network Infrastructure Upgrades
Email Migration
Network Security Assessments
Server Setup and Implementation
Strategic IT Planning, and more

Read more about our IT Consulting services.

What is a Managed Services provider and why do I need one?

Managed Services Providers (such as Techfix) allow small- to medium-sized businesses to outsource their IT Support needs to professionals. Instead of paying for a full-time IT support person, it is much more cost-efficient and helpful to have a whole team of IT experts a phone call away.

We help with all facets of IT, including security, maintenance, automation, communications, and more.

Do you help with office relocation or upgrade services?

Techfix can either set up a whole new IT infrastructure in Malaysia or supplement your current one. We will make sure your office relocation goes smoothly and your business has minimal downtime.

Do you support a Microsoft 365 environment or help us migrate to it?

Yes, we support Microsoft 365 environments, including training and ongoing assistance. We also help clients migrate from their current email service provider to the Microsoft 365 suite and ensure a streamlined experience.

How do I know if I need Business IT Support services?

Even if technology is not at the core of your business, you use it every day. Partnering with a professional IT Support Company in Malaysia allows you to gain an edge before your competitors and accomplish more.

You can definitely benefit if you’re having issues with the following:

Unexpected fees
Suffering from downtime
Waiting a long time before you get assistance
No IT roadmap to better your business
No security features in place
Not sure who to call when issues arise

Can you provide Help Desk support for our business of 5 / 10 / 25+ employees?

Yes — Techfix specializes in supporting Small- to Medium-sized businesses in the Malaysia area. Our IT team supports businesses as small as just 2 employees and successfully scale up to businesses of 50+ employees.

Do you provide IT Support for Nonprofits in Malaysia?

Yes, Techfix provides IT Support for many nonprofit organizations in Malaysia.

Our goal is to help you focus on your mission, protect your members and donors data, and solve any technical issues affordably and reliably. Reach out today to get a customized quote!

What Managed Cloud Services do you provide?

Techfix specializes in offering Cloud Services for Small Business in Malaysia, including setting up a Virtual Desktop Infrastrucure (VDI) and Azure Cloud setup and maintenance.

I need an IT Support company near me. What area do you serve?

Techfix provides business IT Support in the Malaysia, including the suburbs. We also provide remote Help Desk support for businesses outside of the Malaysia area.

For on-site support, we usually stay within the 10 mile radius from our Jefferson Park office, but will happily make exceptions and travel further.